Privacy Policy

Beyond Painting Services
Byron Bay, NSW
Phone: 0468 030 213

Last Updated: 02/03/2026

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Request a quote

• Engage our services

• Contact us via phone, email, website form, or social media

• Make payments for our services

• Submit business enquiries

This information may include:

• Full name

• Email address

• Phone number

• Property address

• Billing address

• Payment details

• Project details

• Company information (if applicable)

We only collect information necessary to provide our services.

Information Automatically Collected

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on our website

• Referral sources

• General geographic location (based on IP address)

This information helps us improve website performance and user experience.

Information from Third Parties

We may receive information from:

• Social media platforms (if you contact us through them)

• Payment processors

• Business partners or subcontractors

• Publicly available sources

2. Legal Basis for Collecting Information

Under Australian Privacy Law, we collect and use personal information:

• To perform services requested by you

• To comply with legal and tax obligations

• For legitimate business purposes

• With your consent where required

3. How We Use Your Information

We use your information to:

• Provide quotes and perform painting services

• Communicate with you about your project

• Process payments and issue invoices

• Improve our website and service delivery

• Send service updates or marketing communications (if you opt in)

• Comply with legal obligations

We do not sell your personal information.

4. Information Sharing and Disclosure

We may share your information with:

Service Providers

Trusted third parties who assist us in operating our business, such as:

• Payment processors

• Accountants

• IT or hosting providers

• Subcontractors involved in your project

Legal Requirements

We may disclose information if required by law, court order, or government authority.

Business Transfers

If Beyond Painting Services is sold or restructured, your information may be transferred as part of that transaction.

5. International Data Transfers

Some of our third-party providers (such as cloud storage or payment systems) may store data overseas. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian Privacy Principles.

6. Data Security

We take reasonable steps to protect your personal information, including:

• Secure digital storage systems

• Restricted access to personal information

• Password-protected systems

• Secure payment processing platforms

However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to:

• Complete services

• Comply with legal and tax requirements

• Resolve disputes

• Maintain business records

When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

8. Cookies and Tracking Technologies

Our website may use cookies to:

• Improve website functionality

• Analyse website traffic

• Enhance user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. Your Privacy Rights

Under Australian Privacy Law, you may request to:

• Access the personal information we hold about you

• Correct inaccurate or outdated information

• Withdraw consent for marketing communications

To make a request, please contact us using the details below.

We will respond within a reasonable timeframe.

10. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations.

The “Last Updated” date indicates when this policy was last revised.

13. Contact Us

If you have questions about this Privacy Policy or wish to access or correct your information, please contact:

Beyond Painting Services
Byron Bay, NSW
Phone: 0468 030 213